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Every voice in the home, in view.

Residents, families and staff all have things to say, one loop turns them into improvement everyone can see.

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This week at Maple House
Evening meal choices In progress
Family visit feedback 3 new
Weekend activity variety New theme
Journeys · Maple House
Lounge, “Tell us anything”
Poster by the tea trolley
Busy
Reception kiosk
For visitors on the way out
3 new
Family newsletter link
Monthly round-up
Live
Each journey lands in the same themes and actions.
Collect

From lounge to loop.

A QR by the tea trolley, a kiosk near reception, a link in the family newsletter, feedback happens where home life happens, and lands in one place instead of a comments box nobody empties.

Explore feedback collection
Involve

Families see things change.

Families notice everything, and they notice being heard even more. A Sunday-visit comment becomes a theme, the theme becomes an owned action, and next month’s visit shows the difference.

Explore actions & improvement
One comment’s journey
Sunday, 3pm
“Weekends feel quiet for Mum”
Captured
Monday huddle
Weekend activity variety
New theme
By Friday
Activities lead owns the plan
In progress
Being heard is visible, that’s the point.
Fit for this setting

Built for how a home runs

Handover
A night note about laundry becomes feedback, not a sticky note that migrates.
Mealtimes
A one-tap pulse by the dining room, how was lunch, today, honestly?
Family visits
The entrance-hall QR catches thoughts on the way out, anonymously if preferred.
The huddle
Fifteen minutes, themes on one screen, actions owned before the kettle cools.

A home is full of voices, the loop keeps them from getting lost.

Everything captured here builds the evidence trail your quality reviews and inspections draw on.

One home, many moments.

The same loop, tuned to the places feedback actually happens.

Where home life happens, feedback happens

The lounge hears more truth than any meeting. A standing “tell us anything” journey, poster and kiosk, catches it in the moment, from residents and visitors alike.

Always-on QR poster and kiosk
Anonymous by choice, per response
Large type for real hands and eyes
Lounge journey · this month
“Tell us anything”
Poster + kiosk
24 responses
Anonymous share
Chosen by responders
40%
Top theme
Weekend activity variety
Active
Counts are 24 tokens, your data fills them.

“The QR by the tea trolley did more than our annual survey ever did. Families use it on Sunday visits, and they notice when things change.”

HM
[Home Manager]
Maple House, sample provider

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