Questions, answered.

One place to capture feedback from residents, families and staff, spot themes, assign actions and keep evidence of what changed.

No. They share feedback through a QR code, link or form, no login, no download.

Yes. People choose to share openly or anonymously; either way it counts toward themes.

No. It sits alongside your existing setup and handles the feedback-to-evidence loop. Start with QR codes, links and exports; connect more deeply as needs grow.

A connected record: the feedback, the theme it joined, the action taken, who owned it, when it was done, and what changed, exportable when you need to show it.

Per site, per month, with everything included, no per-user charges. [Confirm against final pricing.]

[Definition, e.g. one registered location or branch. Confirm.]

[Trial-end behaviour, confirm.] No card is needed to start, and you can cancel anytime.

Group plans are shaped around your portfolio, talk to us.

[Hosting region, confirm], encrypted in transit and at rest [confirm]. See our Security page.

You do. Viewee processes it on your behalf under a Data Processing Agreement.

Viewee is built for UK GDPR obligations; our DPA, sub-processor list and retention details are available [links]. [Reviewed copy, no over-claiming.]

Yes, feedback, themes, actions and evidence are exportable [formats, confirm].

Yes, in a specific way: the evidence of listening, acting and improving accumulates as you work, so preparation becomes choosing what to show rather than reconstructing what happened.

No, and be wary of any software that claims to be: CQC doesn't approve or accredit software. What Viewee does is keep the connected, exportable record that makes answering the regulator's questions straightforward.

Yes. Concerns and complaints flow through the same loop, captured, themed, owned and evidenced, so nothing formal or informal gets lost. Viewee supports your existing complaints procedure; it doesn't replace it.

[X, confirm]. Starting is deliberately light: create a service, print your QR codes, share a link.

[Support offer, confirm], from setup through rollout.

Yes, that's the intended path. Add services when you're ready.